Refund & Cancellation Policy
Last updated: 18 July 2026
We want you to buy with confidence. Because we sell digital products delivered instantly, our policy balances customer protection with fraud prevention.
Cancellations
- Orders can be cancelled any time before payment is completed — simply abandon checkout; no amount is charged.
- Once payment succeeds and a license key, code or account credential has been delivered/revealed, the order cannot be cancelled, because digital goods cannot be "returned".
When you get a full refund
- Non-delivery: payment succeeded but your product was not delivered within 24 hours and we cannot deliver it.
- Invalid/non-working key: the key or credential fails to activate and our support team cannot fix or replace it within 72 hours of your report.
- Wrong product delivered and a correct replacement is unavailable.
- Duplicate payment for the same order — the duplicate is auto-refunded.
When refunds are not available
- Change of mind after a working key/code has been revealed or redeemed.
- Incompatibility with your device when requirements were clearly listed on the product page.
- Subscription time already consumed.
- Violations of the publisher's EULA causing deactivation.
How to request
Email support@assuredaccess.in or WhatsApp +91 78802 66883 within 7 days of purchase, with your order number and a description (screenshots help). We first attempt replacement; if we can't make it right, we refund.
Refund timelines
Approved refunds are initiated within 48 hours via the original payment method through Cashfree. Banks typically credit UPI in 1–3 business days and cards/net-banking in 5–7 business days.