Help Center

Quick answers

Where is my product? Check your email (including spam) and Dashboard → License Vault. Instant products arrive within minutes of payment.

My key doesn't activate. Follow the activation guide on the product page exactly. Still stuck? Open a ticket — we replace non-working keys within 72 hours or refund.

Payment debited but order pending? Our system re-checks with Cashfree automatically every 10 minutes. If not confirmed within 24 hours, the bank auto-reverses the amount.

How do I get a GST invoice? It's generated automatically — download the PDF from Dashboard → Orders. Add your GSTIN at checkout for input credit.

How do renewals work? We email you before expiry; renew manually from your License Vault. We never auto-charge.

Contact support

• Open a ticket from your dashboard (fastest for order issues)
• Email support@assuredaccess.in
• WhatsApp +91 78802 66883